ACC - Alliance of Claims Companies

AMC - Agricultural Mortgage Corporation PLC

BMP - Bitmap

BOS - Bank of Scotland

Certified copy

Co-Op - The Co-operative Bank

CV - Curriculum Vitae

ERS Armed Forces Covenant

FAQs - Frequently Asked Questions

FCA - Financial Conduct Authority

FOS - Financial Ombudsman Service

FSCS - Financial Services Compensation Scheme

JPG/JPEG - Joint Photographic Experts Group

LDC - Lloyds Development Capital

LOA - Letter of Authority

M&S - Marks and Spencer

PBA - Packaged Bank Account

PDF - Personal Document File

PPI - Payment Protection Insurance

PPIQ - Payment Protection Insurance Questionnaire

RBS - Royal Bank of Scotland

S/c – Sort Code

Section F

SMS – Short Message Service

TFTP - The Fair Trade Practice

TIF - Tagged Image Format

Ts & Cs – Terms and Conditions

Update+

VAT – Value Added Tax

W/end - Week Ending