Case With FOS 24m


Your lender has not issued a satisfactory response so we referred your case to the Financial Ombudsman Service (FOS) for adjudication.

Your claim has exceeded the average 24 months but rest assured we are still pursuing your claim with the FOS.

The FOS is an independent body who work their cases in strict date order.  The FOS find in favour of the client in the majority of cases*. The time it takes for them to reach a decision depends on the complexity of your case. We will keep you fully informed as soon as we have any further information about your case.

Please notify us of any changes in your contact details, especially your e-mail address, so we can keep you updated.


Thank you for choosing The Fair Trade Practice to handle your claim.

*As at March 2017