We need you to complete the change of address form which we have sent you in the post as your lender is now claiming that they can’t identify you.
After our successful investigation, your lender now states that they cannot match the address you provided to us with the address they hold on file. Your lender has confirmed that there may be PPI attached to this account so don’t delay completing this form.
Please can you complete the form with your current address details and return to us in the prepaid envelope provided.
If you have any queries please do not hesitate to contact us on 01489 660280.
Thank you for choosing The Fair Trade Practice to handle your claim.