UDC LOA & ID Required


Due to a change in lender requirements, your lender now requires a Letter of Authority (LOA) signed with a ‘wet signature’ and a form of identification before they will release any account information regarding your undisclosed commission claim. We have recently posted this to you.

Action Required:

  • Please complete the LOA using your current name and return it in the pre-paid envelope.
  • Examples of the ID you can provide are below and this can be submitted in 1 of 2 ways. Please either photocopy and return it via post with the LOA or take a photo/scan of it and send it separately to the LOA at customerservice@thefairtradepractice.co.uk

Examples: Current full UK photo card Driving Licence, Current signed Passport, EU National ID card, UK Armed Forces ID card, Police Warrant card.

Please do NOT amend the form in anyway as the lender won’t accept it if you do. If any information on the form is incorrect, please contact us and we will provide you with an updated form.

We are here to help so if you need any assistance please contact us at customerservice@thefairtradepractice.co.uk and we’ll be happy to assist you.

We look forward to receiving these so we can get started on your claim.