UDC LOA & ID Required


Your lender requires a Letter of Authority (LOA) signed with a ‘wet signature’ and a form of identification before they will release any account information regarding your undisclosed commission claim.

Action Required:

  • The LOA has been posted to you today. On receipt of this, please complete it using your current name and return it in the pre-paid envelope.
  • Examples of the ID you can provide are below and this can be submitted in 1 of 2 ways. Please either photocopy and return it via post with the LOA or take a photo/scan of it and send it separately to the LOA at customerservice@thefairtradepractice.co.uk

Examples: Current full UK photo card Driving Licence, Current signed Passport, EU National ID card, UK Armed Forces ID card, Police Warrant card.

We are here to help so if you need any assistance please reply to this email or call us on 01489 660280 and we’ll be happy to assist you.

We look forward to receiving these so we can get started on your claim.