Case Closed – Regulation Dates


Your lender has informed us that your account was closed prior to the ‘unfair relationships’ provisions being introduced to the Consumer Credit Act. This means the lender was under no obligation to disclose the level of commission made on the sale of this policy, and therefore the claim cannot be deemed as ‘mis-sold’. Unfortunately, based on this information we are unable to progress your Undisclosed Commission claim.

We are sorry that on this occasion we don’t have a better outcome for you but whilst this news may be disappointing, there is absolutely no charge for the work we did on this claim on your behalf.