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DCA – Case Closed: Arrears
Your lender has confirmed that this claim is for an agreement which fell into arrears meaning any compensation you are due will be paid directly to that arrears balance.
As a result of this, we’ve made the decision to close this claim.
While this may not be the outcome that you were hoping for, we would rather not risk charging you a fee that needs paying from your own resources and therefore put you in a worse position financially.