DCA – Information Request Issued

 

We have sent your details to the lender to obtain the agreement information needed to initiate your vehicle finance claim.

We will update you as soon as we have a response but if you have any queries in the meantime, please do not hesitate to email us at customerservice@thefairtradepractice.co.uk.

As your appointed representatives it is our duty to ensure your claim is managed as efficiently as possible. With this in mind, please be aware that your lender may contact you directly from time to time and this is normal. If this happens we encourage you to co-operate with them and to keep us in the loop by emailing us at the above email address.

Thank you for choosing The Fair Trade Practice to handle your claim.