DCA – Letter of Complaint Re-Issued

Unfortunately we haven’t received a response to the Discretionary Commission Arrangement (DCA) enquiry we submitted on your behalf. As a result of this, we have re-issued it and will now await their response. 

We understand this is frustrating and we thank you for your patience. As soon as we have an update, we will let you know immediately but if you have any queries in the meantime, please do not hesitate to email us at customerservice@thefairtradepractice.co.uk.

Thank you for choosing The Fair Trade Practice to handle your claim.