Relinquishing our authority simply means we are no longer able to pursue or facilitate regulated financial claims activity. In the context of the claims we offer, that includes Payment Protection Insurance (PPI) claims and Packaged Bank Account (PBA) claims.

Regulated claims management activity includes ‘advising a claimant or potential claimant, investigating a claim and representing a claimant, in relation to a financial services or financial product claim.’ For The Fair Trade Practice this is contained to the pursuit and facilitation of Payment Protection Insurance claims and Packaged Bank Account claims.

There is no direct impact on your historic claims.

There is no change to your payment plan or your relationship with us.

Tax Reclaim is not a regulated activity, so therefore is not directly affected by the change.

Undisclosed Commission claims are not a activity regulated by the FCA, so therefore are not directly affected by the change.

If you have a question regarding your claims with us or if you have a specific question regarding the deauthorisation you can call our Customer Service Team on 01489 660280 or email them at customerservices@thefairtradepractice.co.uk

No, there is nothing you need to do. As part of our regulatory requirements, we are bound by regulation to make you aware of any changes to our authority.