Mis-sold Pensions

A pension may have been mis-sold at point of sale, during a transfer or whilst giving advice. Anyone involved in selling or consulting on pensions should have ensured they knew all their client’s circumstances, and should be able to demonstrate that they considered these before recommending or selling any financial investment, as well as their client’s appetite to risk. They should have fully disclosed all information relating to the products, the risks involved and any possible disadvantages to the client if they left their previous pension in the case of transfers. At all times advisors and salespeople should be regulated to advise on pensions and have provided necessary regulatory documentation, as well as disclosing any commission they would receive from the sale, transfer or advice to the client. If anything from this list did not happen to you and your pension, get in touch today as you may have a claim.

You have 6 years from the point of sale or when the advice was given to make your complaint, or if the sale/advice took place more than 6 years ago if you have only become aware of potential mis-selling in the last 3 years. If the pension provider or advisor is no longer trading, we may be able to investigate much further back than this.

Pension claims, like the products themselves, are very complex and each case is different. Compensation for mis-sold pensions considers many factors such as how long ago the mis-selling took place, the extent of financial loss to the consumer and the number of breaches made by the advisor or salesperson.
For some of the worst cases of mis-selling from firms no longer trading, the Financial Services Compensation Scheme (FSCS) says there was a 15% increase last year in the number of cases where consumer losses were over their compensation limit of £85,000. But we will only be able to advise on your case once we are aware of the specific circumstances.

Once we’ve received your enquiry a member of our team will get in touch with you, discussing the details of your pension and the circumstances of the sale/advice in more detail. Once we’ve understood the details of your case and determined you may have a claim, we’ll issue your paperwork. Once you sign and return this we hand over to our legal partners to compile and submit your complaint, using their years of expertise in the industry to get you the best result. If successful you will be issued an offer of compensation plus 8% interest to put you back in the financial position you otherwise would have been in had your pension not changed.

We’ll work with our expert legal partners to compile your case and complete the necessary forms, handle communications and ensure any offer made to you is fair and accurate. We’ve been a leading voice in Claims Management for more than a decade, taking a lead on the PPI mis-selling scandal to help our customers check for mis-sold PPI more than 4 million times. We’re regulated by the Financial Conduct Authority and communicate with our customers in a friendly and human way. We’ve never engaged in cold calling and you won’t have seen us advertising on television or on the radio as we focus our efforts on offering our customers the best possible claims experience.

Click here to register your interest and get started. A member of our team will then be in touch to check your eligibility.