Vehicle Finance Claim

Discretionary commission arrangements (DCA) was the term given to a practice used by lenders and brokers where they changed the interest rates offered on vehicle finance to customers at their own discretion. As many customers were not told about the commission or offered other rates this practice was deemed unfair by the FCA in January 2021 and banned.

The amount you could receive in compensation will depend on what the best rate interest rate available was at the time and the % you paid in interest, and also how much money you took out on finance and over what period.

Once you’ve registered your interest a member of our team will contact you to understand your circumstances and get the details of your vehicle finance. If you’re eligible to claim we’ll then issue your paperwork for you to sign digitally and return. We will then submit your complaint to your lender and if successful they will issue you with an offer of commission plus interest.

The FCA are currently conducting a major investigation into unfair car finance, with the outcome expected to be announced on 31 May. While complaints can be logged immediately, a final response won’t be delivered until 8 weeks after the FCA outcome has been announced.

In line with the FCA financial claims management cap, the amount you pay to us as a fee will be dependent upon how much compensation you receive.

We’ll compile your case and complete the necessary forms, handle communications with the lender and ensure any offer made to you is fair and accurate. We’ve been a leading voice on PPI for more than a decade, helping our customers to check for mis-sold PPI more than 4 million times, and are regulated by the Financial Conduct Authority. We communicate with our customers in a friendly and human way, we’ve never engaged in cold calling and you won’t have seen us advertising on television or on the radio as we focus our efforts on offering our customers the best possible claims experience.

Click here to register your interest and get started. A member of our team will then be in touch to check your eligibility.