Complaint Response Required


Your bank has told us that they have already responded to a complaint about your packaged bank account. We need you to send us the final response letter so that we can conclude your claim.

You can do this by uploading emailing the letter to

If you no longer have the letter or if you believe what we have been told is incorrect, please contact us on 01489 664080 so we can discuss the next course of action.

Thank you for choosing The Fair Trade Practice to handle your PBA claim.