Good news! Following the escalation of your claim, an Ombudsman at the Financial Ombudsman Service (FOS) has ruled in your favour.
A letter has been issued explaining the terms of the offer and what happens next.
Please note it is very important that you sign and return the acceptance we have posted to you straight away, or you may lose your right to accept the compensation offer.
Thank you for choosing The Fair Trade Practice to handle your claim.