Case Closed – FOS Needed Information

We recently advised you that we required you to send us the missing information requested by the Financial Ombudsman Service before a specific date and that date has now passed.

If you are now able to return the missing information please do so and send a supporting explanation for the delay.  We will be in touch after we have referred the matter to the Financial Ombudsman Service and will confirm if your file can be re-opened.