Case Closed – Jurisdiction


Your lender has confirmed that your claim falls outside of their jurisdiction for handling complaints. This is either due to the account start date, or the lender’s final decision letter being dated more than 6 months ago. Unfortunately this means we are unable to take any further action on this particular claim.

We’re sorry that on this occasion we’ve been unsuccessful with your PPI claim despite the time and effort we gave to your case. While this news may be disappointing there is absolutely no charge for the work carried out on this claim on your behalf.

If you believe that this is incorrect and have information to prove otherwise please contact us immediately on 01489 660300.

Occasionally lenders review complaints we have sent on our client’s behalf at a later date, and this can result in compensation. If your lender undertakes such a review you will still be liable to pay our fee as per the Terms and Conditions.

Thank you for choosing The Fair Trade Practice to handle your claim.