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Case Closed – DSAR Not Received (NC)
Despite the hard work given to the pursuit of this claim we have exhausted all methods of obtaining the requested account information from the lender. Without this the claim cannot be progressed and as such we have no choice but to close the claim.
We’re sorry that on this occasion your claim has been unsuccessful but you are free to try to pursue this matter without our involvement and if successful you will not be liable to pay our fee on this particular claim.
We thank you for continuing to work with The Fair Trade Practice and we look forward to working with you again in the future.