Lender’s Offer Declined
Encouraging news! Following receipt of our complaint your lender has decided to uphold your case. However, based on the evidence provided, we feel you could be entitled to a better offer.
If you have not already been notified of this your Claims Handler will be in touch soon to outline the terms of your lender’s proposal. More importantly, they will also discuss the options open to you now and how we think we can achieve a better outcome for you.
Thank you for choosing The Fair Trade Practice to handle your claim.