In order to progress your claim we require a signed Letter of Authority (LOA). This could relate to a discrepancy between your lender’s records and the details you provided.
You should receive this form in the post shortly if you have not already done so.
To help us to succeed in progressing with your complaint(s), please ensure:
- If your name has remained the same since undertaking finance with the lender that you sign the forms with the signature they have on file.
- If your name has changed since you undertook finance with the lender then please sign in your current signature.
- You contact us immediately if any of the information on the form is incorrect.
Thank you for choosing The Fair Trade Practice to handle your claim.